Reliable warranty coverage
and responsive technical support
for your commercial kitchen equipment.
SINOWER is commited to providing professional service and fast response to ensure your equipment operates efficiently.
2 Year Parts & Labor
Warranty
Comprehensive coverage
5 Year Compressor
Support
Extended reliability
Professional Service
Network
Expert technicians
Warranty Coverage
Commercial Refrigeration
All SINOWER refrigeration equipment includes a two-year parts and labor warranty.
5 Year Compressor Warranty: Compressors are covered under a five-year limited warranty.
Cooking Equipment
Cooking equipment is covered by a one-year limited warranty against manufacturing defects under normal commercial use.
Stainless Steel Equipment
SINOWER stainless steel equipment such as worktables, sinks, and shelving includes a six-month limited warranty.
How Warranty Service Works
Submit Warranty Request
Submit your warranty claim online or contact SINOWER service department.
Technical Diagnosis
Our technical team reviews the issue and provides troubleshooting assistance.
Service Arrangement
If required, an authorized technician will be arranged for service.
Warranty Exclusions
This warranty does not cover the following:
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Improper installation or incorrect electrical supply
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Unauthorized repairs or modifications
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Misuse, abuse, or improper maintenance
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Damage during transportation or installation
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Natural disasters such as fire, flood, lightning, or earthquake
Limitation of Liability
SINOWER shall not be responsible for any indirect, incidental, or consequential damages, including but not limited to:
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Loss of food or product
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Loss of profit or business interruption
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Economic losses resulting from equipment failure
SINOWER Service Department
Support requests are typically responded to within 24 business hours
Replacement Parts Support
SINOWER provides genuine replacement parts to ensure reliable operation and efficient repairs.